Saturday, August 20, 2016

Roadside Assistance 101

It's Sunday and you're taking the long way home from church when your front tires pop and you begin to loose control of your car. As you make your way pass the rumble strips and to a wide part in the shoulder of the road, you slam on the brakes and come to a complete stop.  Scary stuff.  We've been there before and know how you feel.  Once the adrenaline wears off, reality sets in.  You're now in the middle of nowhere, with only one spare tire and spotty cell service.  You need roadside assistance. 

Roadside assistance is typically offered to you through your insurance company or your certified auto repair shop.  Check you insurance card to find the most appropriate number given your circumstances. Typically, if you call your local German specialized auto repair shop, you will get help sooner than later.  Depending on your location, your certified auto repair mechanic specializing in German vehicles, can arrive to your designated location within two hours of your phone call. Roadside assistance is often offered as a complimentary service for customers of German specialized auto repair shops.

Be Prepared

You never know when you're going to break down or when you'll be in need of roadside assistance.  This is why it is critical to always be prepared for an emergency situation.  Ask any certified mechanic and they will you to pack a roadside assistance emergency kit in your truck.  Inside the kit you should have bottled water, granola bars, peanut butter, bread, flashlight, flares and blankets.  If you find yourself stuck along the side of the road these items will  come in handy, especially if you're in extreme weather.  If you're traveling during the winter months, pack an extra pair of snow boots, socks, warm clothes and sleeping bag. While your locally certified German auto repair shop in Georgia will make every effort to get to you a soon as possible, if you're in a blizzard or other extreme weather, it could take several hours to get to your location.

When driving make a mental note of your location and mile markers in Georgia.  This information will be critical when and if you break down on the side of the road.  If you need roadside assistance from your local auto repair shop, make sure to give as many details as possible about your current location.  The more details, the more likely help will arrive that much sooner.

Roadside Assistance For Your Car

While waiting for your certified local auto repair mechanic to arrive at your location, always put safety first.  Stay in your vehicle and do not try to fix your car your self.  All too often a car problem turns into a medical emergency because the driver will accidentally get hit by another passing car.  While it's tempting to try to fix your car yourself, our certified auto repair mechanic suggest you leave the work to them.

Once your certified auto repair mechanic arrives at your location, they will ask you to sit inside they tow truck.  Again, this is for your safety.   The certified auto mechanic will quickly load your car onto the bed of  tow truck and begin driving toward the auto repair shop in Georgia.  Once at the auto repair shop, your certified auto mechanic will complete a 21-point inspection.  This inspection will help the technician diagnose exactly what is wrong with your vehicle.  

Finding A Quality Car Care Shop

After the inspection is complete, your reliable and professional mechanic will give you an idea of what's wrong with your car and how much it will cost for repairs.  If you're from out of town, often an auto repair shop will provide a rental car or courtesy shuttle to help you get around for the day.   And because the auto repair shop specializes in Audi, BMW, Mercedes Benz, Mini and Volkswagen, you may even receive a loaner luxury car for the duration your own car is in the shop. 

Breaking down along the side of the road is terrifying experience, but it doesn't have to be with roadside assistance.  Ask your local certified auto repair shop in Georgia to see if they offer complimentary roadside assistance today.  If you break down, you'll know exactly who to call for help.  Based on several national studies roadside assistance offered by local auto repair shops respond 10 times faster then independently owned towing companies.  How long do you want to wait for help? 

AAA Roadside Assistance
Reinhardt's German Auto Haus

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